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Calling agents

What happens when ALMYSS answers your business line.

Calling agents need a phone number connected to ALMYSS. Once it is, an admin can enable Call Recovery and set an average opportunity value.

  • On an inbound call, the caller agent greets the caller, answers what it can, offers real free slots from your calendar, captures the caller as a lead, notes an appointment request or takes a message, and ends the call.
  • On a call it is deliberately limited: it cannot read your finances or your other leads.
  • Afterwards, the call, the lead and any message appear in Call Recovery and the Work activity feed.
  • Missed callers can be texted back once an owner or admin approves the send.
  • Outbound calls are for admins only: you give a number and an objective, and confirm before it dials.